Yes. All of my glazes are handmade, from scratch. This means I know what is in them and can ensure there is nothing that will leach out. With careful formulations and my high firing, the glazes become part of the clay body.

Nope! They are microwave, dishwasher and oven safe. These mugs are really built to be used everyday. The only exception to this are the pieces that are not glazed, such as the pandas, yetis, vampires and ghosts. These stand a chance to pick up a stain if you leave them submerged (as in, the outside covered) in coffee or tea. If you do get a stain on them, you can use a little baking soda to remove it.

Building ceramics is a long and slow process. A lot of time is spent waiting for things to dry. here is a quick breakdown of what goes into each mug. 1. Wedging and throwing: 3-20 minutes 2. Drying: 1 day or two before the thrown piece is dry enough to trim. Sometimes longer if we are experiencing our infamous coastal fog. 3. Trimming: 3-10 minutes, some mug feet are more complicated than others. 4. Building: 10-60 minutes. Some are quick, like skulls, others take a long time to build out or get the finish, like lava monsters. Each little tooth, each fin, hoof, horn and eyeball are handbuilt. This is also why my prices range from $25-$60 for a mug. 5. Drying again: 2-4 weeks. Yeah, weeks. My B-mix clay dries in about 2 weeks, but porcelain is kind of a little bitch and has to dry really slowly or it cracks and warps. 6. Bisque fire: 1 day to heat up, 1 day to cool down. This is a primary firing that goes up to 1780•F to get the clay sturdy enough to handle, but porous enough to still absorb the glaze. 7. Sanding and waxing: 1-10 minutes. Anywhere I do not want glaze, I need to put on a wax resist. Over the teeth, eyes, the white places on the porcelain pieces. 8. Glazing: 1-15 minutes. If it is a simple dip in the bucket, it take a minute or so, but some pieces require different glazes on the inside or oxides to be brushed on and wiped off. 9. Glaze firing: about 9 hours up to temp (2340•F), and a full day to cool down. 10. Final sanding: 1-2 minutes. Anything that may have dripped to stuck to the bottom gets sanded off with a dremel tool. I only fire my kilns when they are full, so sometimes that means waiting for other pieces to dry. I also have another full-time job, so there's that. Just have patience and feel free to bug me if you haven't heard from me after your order.

I now charge a flat rate for shipping, regardless of your location in the USA. Stickers/patches, $1 Under 1lb =$19 1 mug = $12 2 mugs = $15 3 mugs = $16 4 mugs = $20 Et cetera If you are grossly over-charged, I fully refund the difference. All pieces are shipped insured and packaged as well as possible. Sometimes things break in the mail, if this happens, please send me pictures of the broken piece in the shipping box if possible and I get a refund started. If I have a replacement piece already made, I will send you pictures for approval and then ship a new one out to you. Sometimes you may be buying the only one of something, in which case I will remake it, trying to be as loyal to the original as possible.

As for returns, I honestly have never had anyone request to return something out of the 13,500+ pieces I've sold, But if you really need to, I suppose we can talk about it, fill out the contact form and I will do my best to make thigns work well for you :)

You can fill out the contact form and talk with me directly