top of page
IMG_1022 3.jpg

Return & Exchange Policy

  • what makes Skeletal Dropkick's ceramics so kick-ass?
    Skeletal Dropkick ceramics are fired up to Cone ten, that means that they reach a temperature of 2,340 degrees F (1282 degrees C). At this point, the clay and glaze melt together and literally become stone (hence, stoneware). This is the strongest firing temp used in commercial ceramics. They are thick, strong and built for daily use. The glazes are all hand made by me, so I can ensure nothing toxic or poisonous goes into them. They are carefully formulated to become part of the clay body, so no leaching of any chemicals will occur. These are also all made by hand by one person, single source. From a blob of clay to a carefully designed finished peice of dinnerware, I do it all. I pay attention to the detials: Yetis have little tails, the spikes on the puffer fish are lined up so as not to injure your face while drinking, the anglerfish all have little males attached, glaze is applied so it drips in just the right way. Seriously, a lot of time is spent on design and production and you'll see that when you hold one in you hands.
  • can I microwave my Skeletal Dropkick mug? what about the dishwasher?
    Yes. All of my mugs are dishwasher, microwave and oven safe*. Go ahead, bake a souffle in your zombie. All of my glazes are handmade, from scratch. This means I know what is in them and can ensure there is nothing that will leach out. With careful formulations and my high firing, the glazes become part of the clay body. These mugs are really built to be used everyday. *There are TWO exceptions to this! 1. Anything with gold lustre should not be microwaved. It is real gold and may trash your microwave. They should not be put in the dishwasher, either. Some dishwasher detergents may be too abrasive and might wear the lustre off. 2. The pieces that are not glazed, such as the pandas, yetis, vampires and ghosts. These stand a chance to pick up a stain if you leave them submerged (as in, the outside covered) in coffee or tea. If you do get a stain on them, you can use a little baking soda to remove it. All of my mugs are dishwasher, microwave and oven safe. Go ahead, bake a souffle in your zombie.
  • why can it take 2-6 weeks to get just one little mug done?
    Building ceramics is a long and slow process. A lot of time is spent waiting for things to dry. here is a quick breakdown of what goes into each mug. 1. Wedging and throwing: 3-20 minutes 2. Drying: 1 day or two before the thrown piece is dry enough to trim. Sometimes longer if we are experiencing our infamous coastal fog. 3. Trimming: 3-10 minutes, some mug feet are more complicated than others. 4. Building: 10-60 minutes. Some are quick, like skulls, others take a long time to build out or get the finish, like lava monsters. Each little tooth, each fin, hoof, horn and eyeball are handbuilt. This is also why my prices range from $25-$60 for a mug. 5. Drying again: 2-4 weeks. Yeah, weeks. My B-mix clay dries in about 2 weeks, but porcelain is kind of a little bitch and has to dry really slowly or it cracks and warps. 6. Bisque fire: 1 day to heat up, 1 day to cool down. This is a primary firing that goes up to 1780•F to get the clay sturdy enough to handle, but porous enough to still absorb the glaze. 7. Sanding and waxing: 1-10 minutes. Anywhere I do not want glaze, I need to put on a wax resist. Over the teeth, eyes, the white places on the porcelain pieces. 8. Glazing: 1-15 minutes. If it is a simple dip in the bucket, it take a minute or so, but some pieces require different glazes on the inside or oxides to be brushed on and wiped off. 9. Glaze firing: about 9 hours up to temp (2340•F), and a full day to cool down. 10. Final sanding: 1-2 minutes. Anything that may have dripped to stuck to the bottom gets sanded off with a dremel tool. I only fire my kilns when they are full, so sometimes that means waiting for other pieces to dry. I also have another full-time job, so there's that. Just have patience and feel free to bug me if you haven't heard from me after your order.
  • what is your shipping policy?
    I now charge a flat rate for shipping, regardless of your location in the USA. Stickers/patches, $1 Under 1lb =$9 1 mug = $11 2 mugs = $13 3 mugs = $15 4 mugs = $18 Et cetera If the total shipping ends up grossly more than actual shipping I will refund the difference. It is just too much of a time suck to individually refund. If you have questions or the shipping price seems too high, please contact me directly, I am sure we can work it out :) Sometimes things break in the mail, if this happens, please send me pictures of the broken piece in the shipping box if possible and I will get a refund started. If I have a replacement piece already made, I will send you pictures for approval and then ship a new one out to you. Sometimes you may be buying the only one of something, in which case I will remake it, trying to be as loyal to the original as possible.
  • I still have a question...
    You can fill out the contact form and talk with me directly
bottom of page